Return and Refund Policy

Thanks for shopping at All4Ptg.com (https://consumables.all4ptg.com/wordpress).

If you are not entirely satisfied with your purchase, we’re here to help.

  1. Q. how do I find out if a part is in stock?
  2. A. Our website is pretty amazing and we have live customer support.  Call, text, email, or live-chat us for availability.  
  1. Q. how late can you ship a part for next day delivery?
  2. A. orders placed by 5:00 pm EST can ship express
  1. Q. how are backorders handled?
  2. A. free domestic shipping applies to one shipment.  Backorders will be charged $8.00
  1. Q. can I get help identifying a part?
  2. A. yes
  1. Q. can I send you a photo for identification?
  2. A. yes, we are available for text, email, or phone support
  1. Q. can I send you a list of parts to quote?
  2. A. yes
  1. Q. do you provide tracking information?
  2. A. yes, you will receive order confirmation and tracking information
  1. Q. what is your return policy?
  2. A. 100% satisfaction guarantee on all purchases

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Electrical Parts are not returnable for any reason.

Your item needs to have the receipt or proof of purchase.

Restocking Fee

We will deduct a 20% restocking fee for any returned goods, unless the items received were the mistake of All4Ptg.com.

The restocking fee will automatically deducted from the refund amount.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card.

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.